Terms & Refund Policy

Last updated: October 2026

Digital products

All products are digital PDF patterns with instant download. Because files are available immediately after checkout, all sales are final — we can't cancel an order once the files have been downloaded.

Corrupted or incomplete files

If your files arrive corrupted, incomplete, or won't download, message us and we'll replace them or refund you — whichever you prefer. We'd always rather make it right.

License — what you can do

• Personal use: sew as many garments as you like for yourself and as gifts.
• Small-batch commercial use: you may sell handmade finished garments made from our patterns in small batches. A credit is appreciated but not required.
• Not allowed: sharing, reselling, redistributing, or uploading the pattern files themselves — in whole or in part, free or paid.

Help before refunds

Stuck on printing, sizing, or construction? Message us first — most issues are a quick fix, and we'd rather help you finish your project than see you give up on it.

Buying direct from our website

You can buy patterns directly from primepatternhub.com using our secure Payoneer payment link — no marketplace account needed. After confirmed payment, your files are emailed to you within 24 hours. The same digital terms apply: all sales are final, with free replacement if your files arrive corrupted or incomplete.

Contact

Questions about these terms: [email protected].